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New Workflow Action: Log External Call to CRM 📞

New Workflow Action: Log External Call to CRM 📞

August 05, 20240 min read

Exciting news! We've just rolled out the workflow action that allows you to log external calls to the CRM. 🎉

👀 What’s New?

  • You can now log external calls to the CRM using workflows.

  • To log any external call, you can trigger the workflow using the "Inbound Webhook Trigger" and configure the "Log External Call" action, and pass all the call details and call recording.

  • ☎️ Call direction, phone number of the receiver for inbound calls and the phone number of the dialer for outbound calls are mandatory.

  • The call will be displayed in the conversations section of the contact. ⭐

New Workflow Action: Log External Call to CRM 📞New Workflow Action: Log External Call to CRM 📞
New Workflow Action: Log External Call to CRM 📞Conversations
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New Workflow Action: Log External Call to CRM 📞

New Workflow Action: Log External Call to CRM 📞

August 05, 20240 min read

Exciting news! We've just rolled out the workflow action that allows you to log external calls to the CRM. 🎉

👀 What’s New?

  • You can now log external calls to the CRM using workflows.

  • To log any external call, you can trigger the workflow using the "Inbound Webhook Trigger" and configure the "Log External Call" action, and pass all the call details and call recording.

  • ☎️ Call direction, phone number of the receiver for inbound calls and the phone number of the dialer for outbound calls are mandatory.

  • The call will be displayed in the conversations section of the contact. ⭐

New Workflow Action: Log External Call to CRM 📞New Workflow Action: Log External Call to CRM 📞
New Workflow Action: Log External Call to CRM 📞Conversations
Back to Blog