🔥 Key Highlights:

1. 🔔 Real-Time Review Notifications

Stay in the loop! You’ll now get notified whenever new reviews come in from ALL your connected review platforms — no more guessing or manually checking.

2. 🔗 Custom Integration Link Submission

Have a review platform you’d love us to integrate with? You can now submit custom platform links right from your dashboard.

This helps us prioritise the platforms you care about most!

3. 🔍 Improved Contact Search in Review Requests

We’ve fixed a long-standing issue where you couldn’t search for contacts by email or phone number when sending a review request.

It’s now faster, more accurate, and works the way you expect.

4. 📋 Custom Fields Support in SMS Review Requests

You can now configure and insert custom fields when sending SMS review requests — enabling hyper-personalised messages that drive engagement.

5. 🔄 Override Review Request Links in Workflows

• Take full control of your review request journeys:

• Override the default review link in SMS, Email, or WhatsApp.

• Build workflow variations based on review platforms or destinations (e.g., one for Google, one for Facebook).

🔍 Where to Find These Improvements:

• Review Notifications: Appear automatically as reviews come in

• Integration Requests: Available under Settings > Integrations

• Review Request Contact Search: Found in Reputation > Send Review Request Modal

• Custom Fields & Link Overrides → Available inside SMS Review Request Actions and in Workflows

🚀 Why This Matters:

• 💡 Stay Informed – Never miss a review again

• 🤝 Shape Our Roadmap – Tell us which platforms matter to you

• ⚡ Send Faster Requests – Quickly find the right contact to follow up with