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When contact detail page is Missing Activity

When contact detail page is Missing Activity

August 31, 20231 min read

Contact detail page is Missing Activity

One reason why attribution activity is missing from the contact details might be because the lead fills out the form using iPhone/safari. And this issue happened because the User turns on the option to block all the cookies when form submission happens.

Here is the reference link: https://support.apple.com/en-in/guide/safari/sfri11471/mac

And one other case where we can't track activity, If

?notrack=true

params are present on the URL. ex:

https://test.com/?notrack=true

Cookies and local storage permissions are required. We are storing user's activity and server session-id on the browser's local storage. If session-id does not store on their local storage or if we can't access it, we can't store contact activity.

For the notes: we are storing every activity but not assign them to contact if the session is not stored or access.

ReportingContact detail page is Missing Activity
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When contact detail page is Missing Activity

When contact detail page is Missing Activity

August 31, 20231 min read

Contact detail page is Missing Activity

One reason why attribution activity is missing from the contact details might be because the lead fills out the form using iPhone/safari. And this issue happened because the User turns on the option to block all the cookies when form submission happens.

Here is the reference link: https://support.apple.com/en-in/guide/safari/sfri11471/mac

And one other case where we can't track activity, If

?notrack=true

params are present on the URL. ex:

https://test.com/?notrack=true

Cookies and local storage permissions are required. We are storing user's activity and server session-id on the browser's local storage. If session-id does not store on their local storage or if we can't access it, we can't store contact activity.

For the notes: we are storing every activity but not assign them to contact if the session is not stored or access.

ReportingContact detail page is Missing Activity
Back to Blog