KNOWLEDGE CENTER
Toll Free Number Verification - EIN Requirement Removed
Toll Free Numbers now don't need an EIN or any kind of business registration number to be verified to send SMS.
On the subaccount settings > Phone Numbers > Manage Numbers, you will see a "Verification Required" icon. Clicking on that takes you to the verification flow, as shown above.
In the old flow, user would be required to provide EIN number, as show below
:
However in the new flow does not require EIN
:
The rest of the user journey remains the same.
Except at the end, where the user will be required to undergo KYC verification incase they haven't done so already.
The verification experience looks like this
:
What This Update Enables:
All users can complete Toll-Free verification without needing a business tax ID.
The new flow lowers the barrier for all users especially sole proprietors.
Selective KYC verification ensure platform security without overburdening legitimate users.
Toll Free Number Verification - EIN Requirement Removed
Toll Free Numbers now don't need an EIN or any kind of business registration number to be verified to send SMS.
On the subaccount settings > Phone Numbers > Manage Numbers, you will see a "Verification Required" icon. Clicking on that takes you to the verification flow, as shown above.
In the old flow, user would be required to provide EIN number, as show below
:
However in the new flow does not require EIN
:
The rest of the user journey remains the same.
Except at the end, where the user will be required to undergo KYC verification incase they haven't done so already.
The verification experience looks like this
:
What This Update Enables:
All users can complete Toll-Free verification without needing a business tax ID.
The new flow lowers the barrier for all users especially sole proprietors.
Selective KYC verification ensure platform security without overburdening legitimate users.