KNOWLEDGE CENTER

Skip Action option in Conversation AI Workflow Action

Skip Action option in Conversation AI Workflow Action

May 29, 20240 min read

Introducing a new option in the Conversation AI workflow action that skips asking a question if the answer exists in the conversation history.

The bot will not ask the question again and will push the contact to the relevant branch/condition

Skip Action option in Conversation AI Workflow Action
Skip Action option in Conversation AI Workflow Action
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Skip Action option in Conversation AI Workflow Action

Skip Action option in Conversation AI Workflow Action

May 29, 20240 min read

Introducing a new option in the Conversation AI workflow action that skips asking a question if the answer exists in the conversation history.

The bot will not ask the question again and will push the contact to the relevant branch/condition

Skip Action option in Conversation AI Workflow Action
Skip Action option in Conversation AI Workflow Action
Back to Blog