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Increase Call Answer Rates with Local Presence Dialing

Increase Call Answer Rates with Local Presence Dialing

August 11, 20251 min read

Increase Call Answer rates by calling contacts from the same area code automatically

  • Calling someone in Dallas, Texas (area code of Dallas is 214)

Increase Call Answer Rates with Local Presence Dialing

Automatically uses a number from Dallas (if available)

Increase Call Answer Rates with Local Presence Dialing
  • Calling someone with area code 888

Increase Call Answer Rates with Local Presence DialingScreenshot 2025-08-04 at 5

Of all the phone numbers available, call from the phone number with the same area code as the contact automatically; increasing trust and increasing chances of the call being answered.

How to use it?

  • Enable the feature under Agency settings > Labs > Sub-account tab

Increase Call Answer Rates with Local Presence DialingIncrease Call Answer Rates with Local Presence Dialing
  • Go to Sub-account settings > Phone Numbers > Advanced Settings > Voice Calls > Outbound Call > Default Phone Number for Outbound Calls

Increase Call Answer Rates with Local Presence Dialing
  • Choose Local Presence Dialing

Notes

  • Supports all area codes of a region: If calling a contact with area code 241 in Dallas, you do not have a phone number with area code 241. But you do have a Dallas number with area code 972, the 972 number will be used to make the call

  • Sub-account's default phone number is used as the backup in case no phone numbers matches the region

  • Supports USA/Canada only

  • Supported only on Web currently. Mobile App support coming soon

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Increase Call Answer Rates with Local Presence Dialing

Increase Call Answer Rates with Local Presence Dialing

August 11, 20251 min read

Increase Call Answer rates by calling contacts from the same area code automatically

  • Calling someone in Dallas, Texas (area code of Dallas is 214)

Increase Call Answer Rates with Local Presence Dialing

Automatically uses a number from Dallas (if available)

Increase Call Answer Rates with Local Presence Dialing
  • Calling someone with area code 888

Increase Call Answer Rates with Local Presence DialingScreenshot 2025-08-04 at 5

Of all the phone numbers available, call from the phone number with the same area code as the contact automatically; increasing trust and increasing chances of the call being answered.

How to use it?

  • Enable the feature under Agency settings > Labs > Sub-account tab

Increase Call Answer Rates with Local Presence DialingIncrease Call Answer Rates with Local Presence Dialing
  • Go to Sub-account settings > Phone Numbers > Advanced Settings > Voice Calls > Outbound Call > Default Phone Number for Outbound Calls

Increase Call Answer Rates with Local Presence Dialing
  • Choose Local Presence Dialing

Notes

  • Supports all area codes of a region: If calling a contact with area code 241 in Dallas, you do not have a phone number with area code 241. But you do have a Dallas number with area code 972, the 972 number will be used to make the call

  • Sub-account's default phone number is used as the backup in case no phone numbers matches the region

  • Supports USA/Canada only

  • Supported only on Web currently. Mobile App support coming soon

Back to Blog