✨ Now, when a contact enters through Facebook or Instagram and later shares an email or phone number that matches an existing contact, the system will automatically merge the contacts - ensuring one complete profile. However, if the sub-account has explicitly enabled “Allow duplicate contacts”, the automatic merge will not happen.
👀 What’s New?
Facebook/Instagram contacts are now automatically merged if their email or phone matches an existing contact 🔄
Prevents duplication and keeps all conversations and details in one place
Automatic merge is skipped if the account has turned on “Allow duplicate contacts”
✨ Now, when a contact enters through Facebook or Instagram and later shares an email or phone number that matches an existing contact, the system will automatically merge the contacts - ensuring one complete profile. However, if the sub-account has explicitly enabled “Allow duplicate contacts”, the automatic merge will not happen.
👀 What’s New?
Facebook/Instagram contacts are now automatically merged if their email or phone matches an existing contact 🔄
Prevents duplication and keeps all conversations and details in one place
Automatic merge is skipped if the account has turned on “Allow duplicate contacts”