FeatureHelp Knowledge Center
📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

August 11, 20251 min read

📝 Create Custom SMS Templates for Recurring Requests

Personalise your recurring review requests using:

  • Your own message templates

  • Pre-built templates

  • Smart custom fields like {{contact.first_name}}

📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

🖼️ Dynamic Image Support with URLs (NiftyImages Compatible)

No more sending the same static image! You can now:

  • Add dynamic image links for each contact

  • Personalise images using merge fields (e.g., first name)

  • Send unique visuals for every review request 🔥

Screenshot 2025-08-07 at 6

✅ What You Can Do:

  • Craft on-brand, personalised follow-ups with saved SMS templates

  • Use merge tags in image URLs to send personalised graphics

  • Improve engagement and review completion rates

  • Manage & preview everything before you hit send

📍 Navigate to: Reputation → Settings → SMS Requests

  • Manage templates, set defaults, and personalize your recurring flow

  • (And yes — dynamic image support works via image links now!)

📣 SMS Review Requests – Create & Use Custom Templates for Recurring MessagesReputation
Back to Blog
📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

August 11, 20251 min read

📝 Create Custom SMS Templates for Recurring Requests

Personalise your recurring review requests using:

  • Your own message templates

  • Pre-built templates

  • Smart custom fields like {{contact.first_name}}

📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages📣 SMS Review Requests – Create & Use Custom Templates for Recurring Messages

🖼️ Dynamic Image Support with URLs (NiftyImages Compatible)

No more sending the same static image! You can now:

  • Add dynamic image links for each contact

  • Personalise images using merge fields (e.g., first name)

  • Send unique visuals for every review request 🔥

Screenshot 2025-08-07 at 6

✅ What You Can Do:

  • Craft on-brand, personalised follow-ups with saved SMS templates

  • Use merge tags in image URLs to send personalised graphics

  • Improve engagement and review completion rates

  • Manage & preview everything before you hit send

📍 Navigate to: Reputation → Settings → SMS Requests

  • Manage templates, set defaults, and personalize your recurring flow

  • (And yes — dynamic image support works via image links now!)

📣 SMS Review Requests – Create & Use Custom Templates for Recurring MessagesReputation
Back to Blog